Support / launch status

Useful details in.
Useful answers out.

LOCAL REVIEW

The public support inbox is planned but not active. This page defines the launch-ready support route without pretending a mailbox already exists.

Planned public contact

support@
spotsignalpoker.com

Activates only after the domain and custom mail are configured, authenticated and delivery-tested.

Not live in this local preview

Include with a request

  1. 01Product and installed product version
  2. 02PokerTracker 4 version and operating system
  3. 03Game type, format and poker network
  4. 04Exact steps and expected/actual result
  5. 05Redacted screenshot or error text if useful

Never send a full PokerTracker registration code, database password, hand-history archive or payment credential in an initial support email.

Before public sales

Five gates. Zero improvisation.

The local site is reviewable now. Commercial launch waits for the product and support evidence below.

01

Manifest

Exact Vs Hero + Pressure stat list and grouping approved.

PENDING
02

Definitions

Versioned formulas, opportunities, exclusions and scope published.

PENDING
03

Compatibility

OS, PT4 version, game, format and site matrix signed off.

PENDING
04

Fulfilment

Premium Add-On approval or another approved route tested end to end.

PENDING
05

Commerce

Seller, licence, privacy, refund, tax, checkout and support approved.

PENDING

Initial routing plan

Three public doors.
One private destination.

These aliases remain planned until Cloudflare Email Routing is configured, the private destination is verified and inbound delivery passes an external test.

hello@

General and partnership enquiries

PLANNED PUBLIC ALIAS
support@

Product and customer support

PLANNED PUBLIC ALIAS
custom@

Custom PT4 statistic feasibility requests

PLANNED PUBLIC ALIAS
[private-admin]@

Provider administration and recovery

NEVER PUBLISH

Product review

Back to the signal.

Review the bundle, visual demos, definition standard and compatibility status.

Advanced PT4 Stats